Unlock Complete WhatsApp Business Intelligence
Monitor, analyze, and optimize all of your WhatsApp communications with AI-powered insights in one powerful platform.
The Smarter Way to Monitor WhatsApp
Our platform goes beyond basic monitoring to provide actionable insights that help you improve your customer communications.
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Powerful Features for WhatsApp Excellence
Our comprehensive platform gives you everything you need to monitor, analyze, and optimize your WhatsApp communications.
Powerful Message Sending API
Your key tool to deliver the right message at the right time through the WhatsApp channel. Whether you're sending instant notifications, bulk announcements, or individual messages, enjoy unmatched flexibility and reliability.
AI-Powered Initial Engagement
AI-driven virtual assistants handle incoming requests immediately, providing fast solutions with 24/7 service. Our AI technology rapidly identifies customer needs and tackles even complex queries, reducing the need for human intervention in basic processes.
Synthetic Analysis & AI Reports
AI algorithms examine customer behaviors and interactions, generating valuable insights. Receive daily email summaries with performance metrics and key developments to keep customers active and engaged, driving loyalty and increased sales opportunities.
Unified Overview Dashboard
Manage new chats, pending messages, and suspicious content all in one place. Track response times and prioritize tasks accordingly. Identify and isolate any potentially harmful messages immediately, eliminating the chaos of multiple chat threads.
Response Time Tracking
Measure and improve agent response times with detailed breakdowns by team, individual, or message type.
Smart Notifications
Set up intelligent alerts based on keywords, sentiment analysis, or business rules to flag important conversations.
Comprehensive Reporting
Generate detailed reports on performance, conversation flow, customer satisfaction, and operational efficiency.
Seamless Integrations
Connect with your existing tools including CRM systems, help desks, and other business applications.
Enterprise-Grade Security
End-to-end encryption, role-based access controls, and full compliance with data protection regulations.
Solutions For Every Team
See how different departments leverage BigBrother to improve their WhatsApp communications
Customer Support
Monitor agent-customer interactions in real-time to ensure high-quality support and quick response times.
Key Benefits:
- Reduce average response time by up to 45%
- Increase customer satisfaction scores
- Identify training opportunities for agents
Customer Support Visualization
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Compare Features By Plan
Choose the perfect plan for your business needs
| Basic | Professional | Enterprise | |
|---|---|---|---|
| Real-Time Monitoring | |||
| Response Time Tracking | |||
| Basic Analytics | |||
| Agent Management | |||
| Custom Alerts | |||
| Advanced Reporting | |||
| API Access | |||
| Enterprise Security |
Trusted by Leading Businesses
Hear what our customers say about using BigBrother
"BigBrother has transformed how our customer service team operates. We've reduced response times by 35% and dramatically improved our customer satisfaction scores."
Sarah Johnson
Customer Service Director, RetailCo
"The analytics capabilities in BigBrother give us insights we never had before. We can now make data-driven decisions about our WhatsApp strategy that have directly impacted our bottom line."
Michael Chen
Operations Manager, TechSolutions
"Implementation was seamless and the support team was exceptional. Within days, we had complete visibility into our WhatsApp operations that we never thought possible."
Jessica Martinez
Head of Digital, FinanceGroup
Frequently Asked Questions
Everything you need to know about our WhatsApp monitoring solution
Still have questions? We're here to help.
Contact Our TeamReady to Transform Your WhatsApp Experience?
Join hundreds of businesses already using BigBrother to monitor, analyze, and optimize their WhatsApp communications.